Ask your company's documents a question, get a cited answer — without the data leaving your control

Your knowledge is scattered, and search doesn't cut it

PDFs, wikis, spreadsheets, Confluence pages — the answer is in there somewhere, but finding it means asking around or digging through folders. Meanwhile, off-the-shelf AI tools mean sending your internal documents to a third party.

What's included

• Permission-aware answers: access is checked before any document is retrieved, so staff only ever see content they're cleared for.
• Cited answers: every answer links to its source document and page. Click a citation to open the document right there.
• Single sign-on: LDAP, Active Directory, OAuth2/OIDC and multi-factor authentication.
• Document classification: Public, Internal, Confidential and Restricted levels, with role-based access.
• Hybrid search: combines semantic and keyword search to handle everything from quick facts to 300+ page manuals.
• OCR: scanned PDFs and images become searchable.
• Owner approval workflow: document changes go to the document owner for approval before they take effect.
• Full audit trail: every query and admin action is logged, with date-range export.
• Nested folders, trash and restore for organising the knowledge base.
• Browse your way: staff can switch between a card grid and a detailed list view, and sort by title, type, classification, department, owner, folder, pages, version or date.
• Works on any device: the employee knowledge base and the admin portal both work on phones and tablets, including the AI chat and document previews.
• Your branding: your organisation's name across the employee knowledge base and admin portal.
• Optional external AI providers, gated by document classification level.
• Built-in system health dashboard: admins see questions answered, response times, failed answers and uploads, availability, and a live status light for every service, right in the admin portal with no extra tools to install.
• Works with your monitoring: standard Prometheus metrics, so IT teams can plug EKAP into the monitoring tools they already use.
• Flexible deployment: Docker Compose or Kubernetes, on your own servers with GPU acceleration.

Designed for sub-10-second responses, 500+ concurrent users and 99.5% uptime (design targets — pending independent testing). EKAP's admin dashboard tracks response time and availability against these targets, so you can see how your installation performs.

Browse your way

Works on any device

Screenshots show EKAP with demo data.

Deployment and support options

EKAP runs on your own infrastructure. Get in touch to discuss deployment options and support packages for your environment.

Frequently asked questions

Does our data ever leave our infrastructure?

By default, no. EKAP is self-hosted and runs entirely on open-weight AI models on your own servers. Administrators can optionally enable an external AI provider, and EKAP restricts it to documents at approved classification levels.

How does access control work?

Every answer is checked against your existing identity system (LDAP, AD, SSO, MFA) before retrieval, so users only see what they're already permitted to see.

What document types can EKAP read?

PDF, Word, Excel, PowerPoint, CSV, HTML, Markdown, text and scanned images, plus Confluence or wiki pages exported as HTML. Documents are uploaded or imported into EKAP.

How fast are responses?

EKAP is designed for sub-10-second responses — this is a design target rather than an independently verified benchmark.

How many people can use it at once?

EKAP is designed to support 500+ concurrent users — again a design target pending independent testing.

Is EKAP certified or compliant with any standard?

We don't claim ISO 27001, GDPR or SOC 2 certification. EKAP is designed to help you keep control of your own data — compliance sign-off is your organisation's responsibility.

Is EKAP open source?

No. EKAP is commercial software developed by Clyde Systems UK. It is built on well-established open-source components such as PostgreSQL, Qdrant and Keycloak, which are used in line with their licences.

Which AI models does EKAP use?

By default, EKAP runs open-weight language models (such as Meta Llama, Microsoft Phi or Qwen) locally on your own GPU hardware, so no data is sent to a third party. Other models can be configured on request.

Can we host it in our own data centre or cloud account?

Yes. EKAP is installed on infrastructure you control: on-premises servers or your own cloud account.

Do you offer support?

Yes. Every EKAP licence includes installation, updates and support from Clyde Systems UK.

How do we know it's running well?

The admin portal has a built-in System Health panel showing questions answered, response times, failed answers and uploads, availability, and the live status of every service. EKAP also exposes standard Prometheus metrics if your IT team wants to use its own monitoring tools.

Can staff use it on their phones?

Yes. The employee knowledge base, including the AI chat and document previews, works on phones and tablets, as does the admin portal.

EKAP includes third-party open-source software, used under the terms of each component's licence. Product and company names mentioned are trademarks of their respective owners.